May 03
When you play a video in Quicktime, does the video screen turn green even though you can hear the audio fine?
Here’s the fix:
1. Open Quicktime
2. Go to EDIT>PREFERENCES>QUICKTIME PREFERENCES
3. Click on the ADVANCED TAB
4. UNCHECK “Enable Direct3D video acceleration”
5. Click OK
6. Restart Quicktime
7. Enjoy!
If that doesn’t work, then do the following:
1. Perform steps 1-3 above and select “Safe Mode” (GDI only)
2. Click OK
3. Restart Quicktime
4. Enjoy!
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July 21st, 2009 at 10:01 pm
Thank you. I recently reinstalled XP SP3 and found my QT’s had turned green with audio only. I found a fix elsewhere that said turn off ‘directdraw acceleration’ and left it at that. Your explanation is precise and step by step which I wholly appreciate.
In my case “Safe Mode” worked.
November 7th, 2009 at 11:37 pm
*sobbing uncontrollably* you have no idea how long i have been plagued by the “green screen”! thank you, thank you, thank you! you are an absolute saint. *still sobing*
November 9th, 2009 at 7:13 pm
@Paul You bet. My pleasure.
@Marion Thank you for leaving such a touching comment. I can imagine what you went through can be equated with being temporarily blind for a while, and then getting your vision back. I’m glad I could play a small part in helping you to “get your vision back.” It’s why I do what I do.
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