Comments on: Can’t open iTunes? Can’t close or force quit iTunes?

By: Finally i repaired it

Finally i repaired it — Sun, 20 Feb 2011 08:47:10 +0000

I fallowed instruction on: http://support.apple.com/kb/TS1495 and it helped me. Good luck

By: John Pedretti

John Pedretti — Thu, 07 Oct 2010 05:26:49 +0000

I admire the valuable information you offer in your articles. I’m very excited and longing for your next article. Hopefully I will get it this week. Really value this post especially. It’s hard to separate the very good from the bad these days, but I believe you’ve pushed the right key! Is it possible to write a guest articles here? I would like to write a one or two articles here.

By: Ian Brown

Ian Brown — Wed, 11 Aug 2010 17:36:53 +0000

Hi Celeste,

Please refer to my comment right above yours.

Good luck and let me know how it goes!

By: Celeste

Celeste — Wed, 11 Aug 2010 01:17:05 +0000

Like everyone else I have been encountering the same issues with the bouncing app and rendering iTunes not to open and the application doesn’t respond I end up having to force the application to quit. I have removed all iTunes folders and reinstalled iTunes so many times. Still not working. What are my other options at this point???

Thanks for the help.

By: Ian Brown

Ian Brown — Fri, 30 Jul 2010 23:25:34 +0000

Hi Bob,

Sorry about the delay. Been extremely busy lately and I missed your comment somehow. Hopefully you fixed it, but if not, here are some possible solutions:

1. Repairing your disk permissions

http://www.ianbrown.cc/blog/how-to-repair-disk-permissions-on-a-mac/

2. Repair your disk

http://kb.wisc.edu/helpdesk/page.php?id=3810

3. If repairing your disk with Disk Utility doesn’t work, try using Disk Warrior

http://www.alsoft.com/DiskWarrior/index.html

4. Rebooting your Mac (of course you have by now)

5. Perform a Software Update

6. Make sure you downloaded the correct version of the software for your Mac (Intel vs. PowerPC; this is for 3rd party apps, not those that came with your Mac like iTunes)

7. Try starting the app from your Applications folder instead of from your Dock. If that works, then drag the icon from your doc and drop it onto your desktop (it will go POOF and disappear) and drag the icon from your Applications folder down to the Dock and drop it in there.

8. Check out the following link for more solutions:

http://discussions.apple.com/thread.jspa?threadID=610651&start=0&tstart=0

9. If all else fails, back up your data by either dragging your home folder onto an external, using Time Machine, or making a clone with SuperDuper (http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html), and do an archive and install (Google how to do it with the Operating System that you are running)

Here’s how to do it if you’re running Leopard 10.5:

http://www.youtube.com/watch?v=9y1Ki8BMRZw

And if you’re running 10.6?

-from a comment of the author of the above video:

“There is no more option to do an archive an install with snow leopard.

So can either use your 10.6 disk and do an “upgrade” which will just go though and replace the system files and leave your data there, or you can do back to 10.5, do an archive and install and then update to 10.6 after? your done with the 10.5 disk”

Hope that helps! Please post back with results. Thanks!

By: Bob H

Bob H — Sun, 27 Jun 2010 02:03:43 +0000

“I cannot open iTunes on my mac. The icon bounces as if its going to open, but then it stops and does not open at all. What could this be? (The same thing is happening with Safari…” I am having the same problem as Kathy. I can’t open Safari, ITunes on my white IMac G5. I did what you suggested I deleted ITunes and then reinstalled it did not work. Can you suggest something else that might work?
Thanks

By: Ian Brown

Ian Brown — Mon, 14 Jun 2010 22:48:59 +0000

Kathy, so sorry. I was having problems with getting notification of comments back when you commented. Did you fix it? I hope you did. If so, I’d love for you to post the fix that worked for you. If you didn’t get to fix it yet, let me know.

Renee, actually, you’re not looking for a Library folder inside the iTunes folder. You’re going to the two Library folders that you have on your Mac (if there is just one user), and you’re deleting the iTunes folder in each one. One Library folder is in your Home folder, and the other is located directly on Macintosh HD (your hard drive).

Did you delete two iTunes folders, one in each of the Library folders?

By: Renee

Renee — Mon, 14 Jun 2010 10:03:03 +0000

Hi Ian,
I tried to download the latest version of itunes and now it wont open at all. I tried to follow your instructions and got to the bit about (3. In your Home folder, double-click on the Library folder, and then drag the iTunes folder into the trash.) I found my itunes folder but it didn’t have the library in it….only said something about Itunes plug in and the folder was empty?
I can find an option under music in the HD that says Itunes music library.xml or just a single sheet of paper that says itunes library – should i be following your instructions with these?
I hope this makes sense cause I’m really not very good at computers!
Appreciate any help!
Cheers,
Renee

By: Kathy

Kathy — Thu, 18 Feb 2010 22:45:20 +0000

Hello, Ian. For some reason, I cannot open iTunes on my mac. The icon bounces as if its going to open, but then it stops and does not open at all. What could this be? (The same thing is happening with Safari and VLC).

By: Ian Brown

Ian Brown — Wed, 13 Jan 2010 21:48:59 +0000

Hi Celso,

You bet. Which toolbar are you referring to?